Privacy Policy

01 Information We Collect

We collect information from and about you in three main ways: directly from your input, automatically through your interaction with our Platform, and from third parties.

A. Personal Data You Provide Voluntarily

• Account Registration Details: When you sign up for an account to save favorite teams, follow leagues, or customize your dashboard, we collect your name, email address, password, and account preferences.
• Subscription and Billing Data: If you upgrade to our premium tier ($4.99/month or $49.99/year), all payment processing is handled securely by third-party payment gateways (such as Apple App Store, Google Play Billing). We do not store or collect your raw credit card or financial account numbers on our servers.
• Communications: If you contact us directly via email or customer support, we collect the content of your message and any information you choose to provide.

B. Data Collected Automatically

When you download, open, or interact with our mobile app and website, our systems automatically log details about your device and activity:

• Device Information: Operating system (iOS/Android), device model, unique device identifiers, IP address, and mobile network information.
• Usage and Analytics Data: Log files tracking the pages you visit, the scores you view, time spent on tabs, and click-stream data.
• Cookies and Tracking Technologies: On our website, we use cookies and similar tracking mechanisms to maintain your session preferences and analyze web traffic.

C. Third-Party Data and Advertising Identifiers

• Google AdMob: To fund our free sports data integrations, our free tier uses Google AdMob to display advertising. AdMob may collect and process device advertising identifiers (such as Apple's IDFA or Google's Advertising ID) to serve relevant, non-intrusive ads.
• Analytics Providers: We use industry-standard mobile analytics tools to understand app performance and stability.

02 How We Use Your Information

We use the information we collect to operate, maintain, and scale our Platform, including to:

• Provide live score tracking, schedules, stats, and personalized sports feeds.
• Manage your user account and verify premium membership access.
• Process subscription transactions and send automated billing confirmations.
• Deliver premium editorial content and push notifications to premium subscribers.
• Serve passive advertisements to free-tier users via Google AdMob.
• Monitor app performance, squash bugs, and optimize user experience.
• Comply with legal obligations and enforce our Terms and Conditions.

03 How Your Information Is Shared

We do not sell, rent, or trade your personal data to third parties for their marketing purposes. We only share information in the following specific scenarios:

• Third-Party Service Providers: We share data with trusted vendors who perform operational services on our behalf, such as cloud hosting providers, transactional email delivery services, live sports data API aggregators, and payment processors. These vendors are strictly contractually bound to protect your data.
• Advertising Partners: Free-tier device identifiers are shared with Google AdMob solely to serve in-app advertisements.
• Business Transfers: If our platform undergoes a business transition, such as a merger, acquisition, or asset sale, your information may be transferred as part of the business assets.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or government regulation, or to protect the safety, rights, and property of our platform and its users.

04 Your Privacy Choices and Rights

We believe in giving you control over your personal information:

• Account Information: You can review, update, or correct your account details at any time by logging into your account settings profile inside the app.
• Marketing Communications: You can opt-out of receiving marketing communications at any time by contacting us directly at privacy@theseen.app and we will remove you from any communications promptly.
• Mobile Device Settings: You can restrict ad tracking or reset your device's advertising identifier through your iOS or Android system privacy settings.
• Account Deletion: If you wish to permanently delete your account and remove your personal data from our operational systems, you can submit a request directly through the app settings.

05 Data Security and Retention

The security of your data is incredibly important to us. We implement industry-standard administrative, technical, and physical security measures designed to safeguard your information from unauthorized access, disclosure, alteration, or destruction.

We retain your personal data only for as long as your account remains active or as necessary to fulfill the operational, tax, and legal requirements outlined in this policy.

06 Children's Privacy (COPPA Compliance)

Our Platform is intended for individuals aged 18 and older. We do not knowingly collect, solicit, or maintain personal information from anyone under the age of 18. If we discover that a person under 18 has provided us with personal information, we will take immediate steps to delete that data from our servers completely.

07 Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. In alignment with our commitment to operational simplicity, users will be notified of any changes by the posting of the updated Privacy Policy on this Platform.

The "Last Updated" date at the top of this document will reflect the date of the latest revisions. Your continued use of the Platform after changes are posted constitutes your acceptance of the revised policy.

08 Contact Us

If you have any questions, comments, or data requests regarding this Privacy Policy, please contact us at: